Position Detail

CRM Business Analyst
Advertised on : 11 Feb 2019 | Closing Date :12 May 2019

Responsibilities :-
• Harness the company’s CRM \ sales force applications for process optimisation.
• Work in tandem with various stations on CRM applications (eg Salesforce) in tandem with various  Global  organisation Strategy.
• Optimise sales and operational  process through digitalisation
• Facilitate close lines of communications with various stations on adoption of new sales system tools and initiatives.
• Act as a conduit to ensure various sales offices on usage of CRM system
• Conduct system process training to end users.
• Work with end users to develop applications requirements. (Scoping, User Acceptance Teste, Implementations etc)

Requirements
• Diploma/ Degree holder.
• Strong project management and analytical experience.
• Exposures in CRM / salesforce / AGILE methodology an added advantage
• Dynamic, self motivating with a positive ‘can do’ mindset. A confident personality with successful track record in initiating and managing projects in a matrix environment.  Conduit with end users and technical team  (Scoping / UAT/ Implementations )
• Strong facilitation, communication  skills.
• Experience in collaborating in a matrix organisation towards shared goals
Job Specialization : Information Technology
Type of Employment : Permanent
Minimum Experience : 2 Years
Work Location : Singapore
  

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