Position Detail

Customer Service / Sales Support Officers (Airfreight or Seafreight)
Advertised on : 07 Apr 2022 | Closing Date :06 Jul 2022
Position  :  Customer Service/Sales Support  Executives / Officers– Air Freight or  Sea Freight
Our client, in the freight forwarding industry is looking to fill the following vacancy:
Responsibility:
RESPONSIBILITIES
• Handling of customer calls and queries
• Liason with vendors and customers on shipment matters. (Sea/air freight)
• Shipment coordination, order tracking, and pickup/delivery.
• Problem solving
• Understanding clients KPI and work towards it. (reports, service recovery , internal communications)
REQUIREMENTS
• Minimum ‘O’ Level and above qualifications.
• 2 years logistics / Customer service/ Sales Support experience in international freight forwarding preferred
• Experience in sales support .
• Good interpersonal and communication skills.
• Detail orientated.
• Able to work independently with minimal supervision and a sense of urgency.
 
Job Specialization : Account Management
Type of Employment : Permanent
Minimum Experience : 1 Year
Work Location : Singapore
  

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